Business Details
37 Years
experience
Emergency
services
Your Trusted Taxi Service in Worthing
The Arrow Taxi Group is a family-run business that has operated under the same ownership for 29 years. Established in Worthing in 1989 with just four drivers, we now maintain a fleet of over 220 vehicles serving customers between Brighton and Chichester. Our offices in Worthing, Lancing, and Littlehampton leverage local knowledge to provide efficient, reliable transport 24 hours a day, 365 days a year. We combine modern technology with traditional values, offering a dedicated 24/7 call centre staffed by familiar voices alongside a state-of-the-art booking app and in-vehicle payment facilities. Our team of 30+ staff ensures seamless service for local, long-distance, airport, and corporate bookings across Sussex.We prioritise community engagement, partnering with local organisations like Kamelia Kids Day Nursery to support regional initiatives. Our commitment to quality extends to vehicle maintenance, driver training, and real-time journey tracking for passenger safety and convenience. We operate a growing fleet of modern cars designed to accommodate varying passenger and luggage requirements. Our 24/7 dispatchers monitor bookings continuously, providing automated updates and ETAs to ensure journeys proceed as planned. With over three decades of experience, we remain dedicated to evolving our services while maintaining the personal touch that defines our brand.
Services
Taxi Hire
Airport Transfers
Corporate Bookings
Luxury Transport
App-Based Booking
Details
- Year established: 1989
Highlights and features
- We have 29 years of local taxi service experience in Sussex
- Our 24/7 call centre provides immediate human assistance
- Fleet of 220+ modern vehicles with real-time tracking
- Partnership with Kamelia Kids Day Nursery demonstrates community commitment
- Integrated booking app with in-vehicle payment facilities
Services
Taxi Hire
Our taxi hire service provides reliable point-to-point transportation across Sussex. Available 24/7 through our app or call centre, vehicles range from executive saloons to 8-seater MPVs. All drivers undergo rigorous training and DBS checks for passenger safety and comfort.
Airport Transfers
Guarantee timely airport transfers to Gatwick, Heathrow, and regional airports. Our drivers monitor flight schedules in real-time, offering complimentary waiting time for delayed flights. Book one-way or return journeys with fixed pricing for complete transparency.
Corporate Bookings
Tailored transport solutions for businesses requiring regular employee transfers, client transportation, or event logistics. We offer account management, invoice billing, and fleet allocation for corporate clients across Sussex and surrounding counties.
Luxury Transport
Experience our premium vehicle options including Mercedes E-Class and BMW 5 Series models. Ideal for special occasions, business meetings, or discerning passengers seeking enhanced comfort with leather interiors and complimentary refreshments.
App-Based Booking
Download our free app for instant booking, vehicle tracking, and payment. Features include fare estimation, driver details, and journey history. Available on iOS and Android platforms with real-time updates throughout your trip.
Questions
How do I book a taxi with Arrow?
Book via our mobile app, website, or 24/7 call centre. All methods provide instant confirmation and real-time vehicle tracking.
What areas do you cover?
We serve Worthing, Lancing, Littlehampton, Brighton, Chichester, and surrounding areas across West Sussex.
Are your prices fixed or metered?
We use fixed pricing based on journey distance and vehicle type, displayed before booking confirmation.
Can I get an invoice for business journeys?
Yes, corporate accounts receive monthly invoices. Individual bookings can request receipts via email.
What happens if my flight is delayed?
Our airport transfer drivers monitor flight schedules in real-time and will wait for delayed arrivals at no extra charge.
How can I track my taxi?
All bookings receive a text with a tracking link showing vehicle location, driver details, and estimated arrival time.