Business Details
Reliable Taxi Services in Canterbury with Online Booking
Established as a dedicated airport and local taxi company, Canterbury Taxis has built a reputation for reliability and customer-focused service. Our long-term team of professional drivers, drawn from the local community, serves both domestic and international clients with a commitment to safety and punctuality. All drivers undergo rigorous in-house training to NVQ standards and hold current DBS certificates, ensuring passenger safety and compliance with industry regulations. We maintain a fleet of licensed, fully serviced vehicles that meet the highest cleanliness and maintenance standards, with a 99.1% on-time performance record across 13,200 recent journeys. Our online booking system prioritises VIP clients while offering transparent pricing and secure payment options, including card, PayPal, and cash transactions.Recognised with the 2019 Transport Customer Services Excellence Award, we continually strive to enhance our service through internal monitoring and customer feedback. Our comprehensive cancellation policy balances flexibility with operational fairness, and we maintain strict data security protocols for all bookings. With telephone bookings available from 06:30 to 18:00 daily and online booking functionality accessible 24/7, we provide consistent service across Canterbury, Kent, and major UK airports. Our drivers receive regular safeguarding training and adhere to a strict code of conduct, ensuring passengers experience stress-free travel. As a locally rooted business, we combine community knowledge with professional standards to deliver dependable transportation solutions.
Services
Airport transfers
Local taxi services
Online bookings
Business accounts
24/7 bookings
Highlights and features
- We maintain a 99.1% on-time performance record across 13,200 journeys
- All drivers hold NVQ qualifications and current DBS certificates
- Our fleet consists of fully licensed, regularly serviced vehicles
- We offer secure online booking with priority for registered accounts
- Our cancellation policy balances customer flexibility with operational fairness
Associations and certifications
- Transport Customer Services Excellence Award 2019
What people say
99.1% on-time performance
Professional drivers with DBS checks
Secure online booking system
Modern, clean vehicles
Award-winning service standards
Services
Airport transfers
We provide reliable airport transfer services to and from all major UK airports including Gatwick, Heathrow, Luton, Stansted, and London City Airport. Our drivers monitor flight schedules to accommodate delays and ensure timely arrivals. All vehicles come equipped with child seats and meet strict safety standards.
Local taxi services
Our local taxi service covers Canterbury and surrounding areas within Kent. With 24/7 booking availability and real-time tracking, passengers can request immediate or pre-booked journeys. All drivers receive regular safeguarding training and maintain professional conduct during every trip.
Online bookings
Our secure online booking system allows customers to obtain quotes, schedule journeys, and make payments 24/7. Registered users benefit from priority booking status, journey history tracking, and exclusive 10% discounts. The platform supports Apple Pay, Google Pay, and PayPal transactions.
Business accounts
We offer tailored business account solutions for companies requiring regular transportation services. Features include invoice-based payment systems, detailed journey reports, and dedicated account management. Our corporate clients benefit from guaranteed vehicle availability and priority booking status.
24/7 bookings
While telephone bookings operate between 06:30 and 18:00 daily, our online platform remains accessible 24/7 for quote generation and journey scheduling. Emergency bookings can be arranged through our dedicated phone lines, with vehicles available for urgent transfers at any time.
Questions
What areas do you cover?
We serve Canterbury, Kent, and all major UK airports including Gatwick, Heathrow, Luton, Stansted, and London City Airport.
How can I book a taxi?
Book online 24/7 via our website, or call 01227 444444 between 06:30 and 18:00 daily for telephone bookings.
What payment methods do you accept?
We accept card payments (including Apple Pay and Google Pay), PayPal, bank transfers, and cash for journeys within 3 miles of Canterbury.
Can I cancel my booking?
Yes, cancellations require 30-180 minutes notice depending on location, with fees ranging from £2-£20. Full charges apply outside notice periods.
Are your drivers qualified?
All drivers hold NVQ qualifications, current DBS certificates, and complete regular safeguarding training with local authorities.
Do you offer corporate accounts?
Yes, we provide business accounts with invoice-based payments, journey tracking, and dedicated account management for corporate clients.